Our Policy & FAQ's
Here you can find all the information you need about our policies and answers to the most frequently asked questions. We strive to provide the best customer service possible, and we hope this page will help you understand our policies and procedures. If you have any further questions, please don't hesitate to contact us.
Our Policy
Thank you for considering The Real GoodEatz for your catering needs. To secure your spot, we require that all inquires and deposits are to be made seven days prior to the date of your event. Once your event is secured with a deposit, you will receive an invoice with the remaining balance. Please note, all initial requests and/or final changes to your menu must be made at least 3 to 5 days prior to your booked event. Unfortunately, we will not be able to accommodate any requests or adjustments thereafter. All catering events will have food dropped off and set up. If you would like to request additional services please do so during your private consultation.
Best, The Real Goodatz
​
FAQ's
What is your Refund Policy ?
We DO NOT issue refunds.
If you have encountered any discrepancy with our services please email info@therealgoodeatz.org
or give us a call at (202) 934-1237.
How much is the deposit for a catering ?
Your deposit is half of the Grand Total. The grand total includes all taxes and fees.
Do you have serving & cleaning options available ?
Yes! We offer both options for an additional price.